Privacy Policy

Effective Date: 11 April 2025

Zero Penny (“we,” “our,” or “us”) is committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or engage with our advertising services.

1. Who We Are

We are a performance marketing agency based in Singapore, operating under the brand name Zero Penny. Our primary service is Ads Management, which includes campaign setup, optimization, and reporting across multiple digital platforms.

2. Information We Collect

We collect different types of information depending on your interaction with us:

a. From Clients

When you work with us, we may collect the following types of information:

  • Name and email address
  • Company name and ad account access
  • Campaign-related information and platform performance metrics
  • Blockchain-based identifiers and transaction data (for crypto-related clients) — although we don’t request this information, we may view or use publicly available data on the blockchain to optimize campaigns.

We do not collect or store crypto wallet addresses or billing information directly.

b. From Website Visitors

When you visit zeropenny.co, we may collect:

  • IP address
  • Browser and device type
  • Pages visited and time spent on site
  • Referral links

We use cookies and analytics tools (e.g., Google Analytics) to better understand site usage and improve user experience.

c. From End-Users (Client’s Customers)

We do not directly collect or store personal data of your customers. However, we may temporarily process this data through advertising platforms (e.g., for lead generation or custom audience targeting), in accordance with the platform’s terms and policies.

3. How We Use the Information

We use collected data to:

  • Deliver, manage, and optimize ad campaigns
  • Monitor campaign performance across Meta, TikTok, Google, Taboola, Outbrain, Snapchat, Telegram, and other platforms
  • Improve our website and services
  • Comply with applicable legal obligations

4. Data Sharing

We do not sell or rent your data to third parties.

We may share limited data with:

  • Advertising platforms (e.g., Meta, TikTok, Google, etc.)
  • Trusted vendors and third-party tools (e.g., Notion, Airtable, Asana) used to manage campaigns
  • Legal or regulatory authorities, if required by law

5. International Transfers

Because we serve clients globally (including the EU, UK, Canada, and California), your data may be transferred and stored in regions outside your own. We ensure appropriate safeguards are in place, including the use of secure and vetted third-party tools.

6. Data Retention

We retain client-related data for up to 3 months after the end of a project or campaign. After this period, all identifiable information is securely deleted from our systems unless otherwise agreed upon.

7. Data Security

While we have internal measures to protect sensitive data, including the use of encrypted storage and restricted access tools, we do not yet enforce formal 2FA or written access policies across all team members. We continue to evolve our processes as our agency grows.

8. Your Rights

If you are located in regions such as the EU, UK, or California, you may have certain rights under local privacy laws. However, we do not offer individual data deletion requests at this time, as we do not collect data directly from users in a way that would allow for meaningful removal.

For platform-related data (e.g., Meta or Google), please refer to the privacy policies of those platforms.

9. Changes to This Policy

We may occasionally update this Privacy Policy. When we do, we will revise the “Effective Date” at the top. Continued use of our website or services after changes are made constitutes your acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this policy, reach out to:

Zero Penny

160 ROBINSON ROAD #14-04

SINGAPORE (068914)

Email: prakhar@zeropenny.co

Website: zeropenny.co